Professional Scrum Master - Advanced (PSM-A)

Handle advanced level challenges and situations

Understanding the stances of an highly effective Scrum Master

Understanding how to be a servant leader for the team, Product Owner and organization

Discover the power of Liberating Structures to become an effective facilitator

Official scrum.org material and given by certified Scrum.org trainers

Preparation for the PSM II assessment

Certification

PSM I assessment included

Interactive

No PowerPoint! Live interaction and discussion to optimize learning

Two trainers

To maximize your learning experience

Professional Scrum Master - Advanced

The Professional Scrum Master - Advanced (PSM-A) is an intensive 2-day PSM II training designed to support experienced practitioners in their professional development. This course goes beyond the basics to help you master the complex challenges of an Advanced Scrum Master.

The PSM-A course is intended for Scrum Masters with at least one year of experience looking to grow their knowledge and abilities. During the course, you will experience the stances of a highly effective Scrum Master and create awareness of the stances that feel very natural to you and the ones that need attention.

Language

We are dedicated to delivering high-quality training experiences. By default, all our classes, whether in-person or virtual, are conducted in English to ensure a consistent and effective learning environment. If a specific class is offered in a language other than English, this will be mentioned in the course details.

We aim to accommodate diverse language preferences and create an inclusive learning atmosphere for everyone. If you have any questions regarding the language of instruction for a particular course or if you require language assistance, please do not hesitate to contact our support team.

In-person or virtual

We recognize the importance of practical learning experiences, so we offer in-person classes for those who prefer face-to-face interaction. Our in-person classes provide a dynamic environment where participants can interact directly with instructors, ask questions in real-time, and collaborate with fellow learners.

Our virtual classes provide an exceptional solution for those seeking flexibility and the convenience of learning from any location. Designed to accommodate diverse schedules and geographical locations, our online classes offer a robust, interactive, engaging learning platform.

Who should take this course

Professional Scrum Master - Advanced (PSM-A Training) is a course specifically designed for experienced Scrum Masters who thoroughly understand the Scrum framework. It is particularly beneficial for those with at least one year of Scrum Master experience.

The PSM-A is not going to teach you a lot of new things about Scrum. Instead, the goal is to get better at what you already know through conversations and discussions with the group, while focusing on specific case studies.

Learning objectives

You will learn about critical areas for growth as a successful Scrum Master and create awareness of the areas that feel very natural to you and the ones that need improvement. You will explore the stances of an effective Scrum Master: The Scrum Master as a Teacher, Coach & Mentor, Facilitator and Change Agent.

The accountabilities of a Scrum Master are complex. As a Scrum Master, you have to learn how to identify and effectively apply the most beneficial stance in each circumstance. During this course, you will learn how to support your team, Product Owner and the organization with those stances to become more effective in delivering value to the customer.

Training setup

In the Professional Scrum Master - Advanced (PSM-A Training), the Professional Scrum Trainers will provide stories, exercises, facilitation techniques (such as "Liberating Structures"), resources, and more throughout the course. There will also be space in course to provide coaching on challenges that you and the other students may be experiencing today or in the future. The course is divided into different modules. Of course, we will inspect and adapt based on your questions and experiences. The training consists of:

Introduction
Difference between a Scrum Master and a Professional Scrum Master
How to support the Developers
How to support the Product Owner
How to support the organization
Practical coaching techniques, methods, and practices

Preparation

To maximize your learning experience, we advise you the following:

Read the Scrum Guide (at least once) and write down any questions or remarks.
Additionally, the free online Scrum Open and Product Owner Open assessments on the Scrum.org website can provide valuable insights.

After the training, you will have access to the ‘classroom page’, which contains all relevant training materials. As a bonus, via this page, you will also have access to content which dives deeper into specific topics, related to your role and the challenges and environments you might encounter.

Additionally, you will receive an invite to the Scrum Facilitators Slack community. On this platform, you can connect with other professionals for help and receive discounts for products and other courses.

Assessment

After the training, you will receive an assessment code from Scrum.org support to take the PSM II assessment. There is no expiration date on this assessment code. However, when you take your first attempt within two weeks after the training and do not pass the 85% marker, you will automatically receive a new code for your second attempt.

After this course

You will:

Understand the stances of a Scrum Master
Know what practices, tools and skills make an effective Scrum Master
Understand how the Scrum Master acts as a servant-leader
Understand what the Scrum Master can do to support the team and Product Owner to become more effective
Be able to help management and other stakeholders across your organisation to understand the benefits of Scrum and Agile
Be able to use Liberating Structures to facilitate your team and organization

Upcoming classes

What our wonderful participants have said

Ching-Ching Chou

Freelance Scrum Master

I love the interaction of the training. Trainers with good knowledge, theory versus practice. Not only boring PPT sheets. It is all very helpful that the trainers are also consultants. Therefore use cases can be shared. Due to the Covid-19 situation, the training was given to few candidates and a big space. This way of training does provide you a safe feeling during the training.

Peter Gfader

Professional Scrum Trainer

Great content, great delivery and exercises w. large group. Full disclosure, I am a PST. I enjoyed the advanced PSPO training a lot. The content was great and the delivery with exercises was just good, also for the size of the group (>20 people). The trainers were also very open and incorporated our feedback from day 1 into day 2.

Carlijn van Schaik

Young Professional Data & Analytics

A valuable training and huge recommendation! Ziryan, Chee-Hong and Swen-Peter are great and enthusiastic instructors. We were introduced to Scrum by building cities with Lego, which was a fun and interactive way to apply what we were learning. Thanks a lot!

Joshua Partogi

Professional Scrum Trainer

Kai and Sjoerd is a very effective Product Owner trainer. The pace was really good. I enjoy the class even though I had to sit in this at night time. There is good enough break.

Bamela Bil

Agile Transformation Consultant

I enjoyed two days PSPO-A training from Kai and Sjoerd. It was a fun and great course due to combination of examples Kai and Sjoerd shared what they experienced as well the way they facilitated this course with different breakout sessions. I also thought it was great balance and good energy between the two trainers even though the course was online.

Simone Drost

IT Project Manager

I really liked the class PSMII with Scrum Facilitators. Jasper and Chee-Hong did a great job facilitating the training online. A lot was discussed in breakout rooms, where we were able to discuss all kinds of agile topics. Because of the training, I really understood the essence of a professional scrum master, so the exam wasn't too hard for me in the end!

Armando Ramnares

Scrum Master

Personally the way of teaching is really important. You can always have a powerpoint slide and teach people the things that they have to know. But by playing random games and challenging each other with questions. you wont be learning only but also having fun and get know things even better.

Kalaiyappan Thannirmalai

Sr. Project Manager

Professional Scrum Master class in Singapore The 2 days class of Professional Scrum Master class in Singapore with the Scrum Facilitators was awesome and I really liked the way the class was conducted as full of mini workshop & discussions and no slides at all which made the class to be more interactive and fun & easy to learn and adopt. Overall it was 2 days of good learning and is a good start for Scrum Master journey !

Anita Kalmane - Boot

Senior Scrum Master

Loads of interactive elements and learning through doing. Quite some facilitation techniques SM could use. Small group (11 people) and almost all exercises were in smaller groups giving enough time for everybody to express themselves. Why not 5? We didn't talk a lot about the training relationship to PSM II and what you can expect from the questions for the certificate. We touched it only briefly regarding practical details. Overall, if you don't want PPT presentations and want interactive sessions with your chance to shape it, I can recommend Scrum Facilitators!

Isabelle Lau

Product Manager

Great PO Knowledge Dump! I enjoyed the course, got A LOT of my open product questions answered and gained a lot of useful knowledge that I'll be applying right away. Thanks, Sanjay, for your patience and time!

Amy Xu

PMO

A Great Start of Scrum It was an interactive, fun, and educational class for me to learn the fundamentals of Scrum! Hong uses different coaching techniques to engage us during the training. He also shared numerous real-life examples so that you can have a better understanding of the context. It was a great learning experience!

Tamtongkiat Buranapim

Product Manager

Funny and energize classroom , amazing training style no presentation Thanks to Chee Hong and Sanjay

Julie Valeria Pizarra

Product Manager

The training was extremely interesting and useful. Chee-hong & Sanjay presents the material with expertise, humor and genuineness. Looking forward to see them again for other trainings. And will surely use the knowledge they have shared in my Scrum career.

Maarten Smits

Scrum Master

Energetic, fun and inspirational training! I was following the PSPO advanced training at the Scrum Facilitators. The awesome location and hospitality makes you feel relaxed, creative and energised for the whole two training days. Hong and Kai were able to teach the theory in a way that makes it stick in a fun way. No powerpoint, just flip overs and mini workshops. The practical experience they shared was inspirational.

Ismayil Huseynli

Chief Information Officer

Creative Trainers with full of energy !!! First of all, trainers were very positive, creative and were transferring their positive energy to all of us regularly. It was a joy to be there these two days as we had a good training, listened to important cases based on experiences of each other and for me it was very effective. I also liked the place, coffee breaks, lunch and how they managed all this with great enthusiasm. Wish the best to our perfect trainers!

Han Wouters

Manager ICT

Interactive and Dynamic Training experience The way the training was setup was very dynamic which made the learning experience a Joy. Very professional trainers and a very interactive learning event.

Jurgen Ravensloot

Information Security Manager

A welcome difference from the usual workshops. Instead of just receiving or interactively working on cases, you are triggered here to start a conversation with your colleagues based on your own situation. Actually thinking about the applicability of the subject matter and the knowledge acquired.

Isabelle van Gulik

Strategy Director

It is a interactive course, where you really get to create and interact with fellow students. It gives you the fundament from which you can start to grow and continue to learn. Great exercises, lots of information and complementary sitelinks. Trainers Ziryan and Hong, both super experienced, take time and are willing to help you to make that next step.

Peter Glas

Developer

These energetic guys took us through the theory with lots of useful examples and exercises. Making it a very interactive and informative course. I can really recommend them!

Steven Brown

Product Owner

I really enjoyed the 2-day course and found it a really beneficial couple of days. Steve and Ziryan were fantastic trainers, providing a wealth of experience and knowledge. I was concerned before the course, it would be just an extended session looking at how to pass the certification and was pleasantly surprised with how to course was interactive and gave actual tools and techniques to use in the future. I loved the multi-culture feel of the group and spending time with people situated in different countries, making some new connections and friends for the future.

Marios Lagos

Project Lead

One of the best classes I have ever had. Hong was very enthusiastic and well organized. His unique and interactive way of teaching conveyed the knowledge in a clear and effective way, seamlessly clarifying all concepts. More importantly he leads by example all the Scrum values. Great job!

Tzoe-Inn Chiam

Information Analyst

Followed the PSM2-training by Chee-Hong Hsia and Ilse Camphuis. They are able to create an invigorating, and thought-provoking learning environment using playful methods to stimulate new points of view and insights.

René Langelaan

Project Manager

Well done, because it is very difficult to keep participants connected using video conferencing. In my opinion, you did that very well by working interactively! Furthermore, it is very good to have trainers that put the theory into practice in the workplace.

Jeroen Koene

Agile Coach

It was a nice training that Jasper and Hong provided for us. Very interactive and making good use of Zoom and Mural. If you did your preparations up front and read a lot about Kanban and Scrum you will not hear a lot of new stuff but discussing how things will work in practise is definitely useful.

Katinka Graaff

Business Partner Informatievoorziening Sociaal Domein

What a wonderful experience, great trainers, lots a laughs and new ideas

Jim Bodin

.NET Developer & Scrum Master

Scrum isn't that hard to understand, but at the beginning you need to have a new mindset for it. The guys from scrum-facilitators uses, besides slides, posters, exercise-cards a simple but very effective way of showing you, that new mindset. They also use LEGO! It looks funny at the beginning, "Are we going to build something with LEGO?" But it gives you the correct mindset during that complete learning process of scrum. Thanks for the Scrum class!

Tjitske Wijnands - Veneberg

Functioneel Beheerder

Jasper, Hong and Swen made the training PSM Scrum Master I fun and interesting. And with their tips and best practices it was a course where everyone could feel included. They also spent time on listening en helping with practical issues that students brought up.

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