Professional Scrum Master Training PSM I

Master the framework and become a true Servant Leader for your team.

Learning the principles and values of Scrum
Understanding the Scrum Framework
Getting started with Scrum
First steps in becoming a servant leader
Professional Scrum Master logo

Certification

PSM I assessment included

Interactive

No PowerPoint! Live interaction and discussion to optimize learning

Two trainers

To maximize your learning experience

Unlock the True Power of Scrum

Many teams "do" Scrum, but few truly understand it. Our Professional Scrum Master (PSM) training is a two-day course designed to bridge the gap between mechanical Scrum and professional mastery.

Whether you are new to the role or an experienced practitioner, this course goes beyond the basics. We focus on the theory and principles required to encapsulate the true power of the framework. You will learn not just the rules of the game, but the strategy behind them, enabling you to start applying Scrum effectively in your organization immediately.

What You Will Learn

The focus of this training is "learning by doing." Through practical assignments and zero PowerPoint slides, we explore:

  • Scrum Theory: Why Empiricism (Transparency, Inspection, Adaptation) is vital for complex work.
  • Servant Leadership: How to serve the Scrum Team, the Product Owner, and the Organization.
  • Facilitation: Techniques to run effective events and foster collaboration.
  • Done & Undone: The critical importance of a clear Definition of Done for product quality.

Course Topics

The Professional Scrum Master Training (PSM) covers:
  • The Scrum Framework: Deep dive into Accountabilities, Events, and Artifacts.
  • Theory & Principles: Understanding complexity and empiricism.
  • Product Delivery: delivering value iteratively.
  • People & Teams: Managing team dynamics and self-organization.
  • The Scrum Master: Choices in coaching, facilitating, and teaching.

Who Should Take This Course?

You don't have to be a Scrum Master to benefit from the Professional Scrum Master Training (PSM). It is the "cutting-edge course" for anyone who wants to deepen their understanding of the framework. It is ideal for:

  • New & Aspiring Scrum Masters: Get the best possible start.
  • Managers & Team Leads: Learn how to support Agile teams effectively.
  • Team Members: Developers, Testers, and BAs who want to understand the process.
  • Project Managers: Transitioning to Agile ways of working.

Certification & Assessment

This Professional Scrum Master Training (PSM) is the official preparation for the industry-recognized Professional Scrum Master I (PSM I) assessment.

  • Assessment: You receive a password to attempt the PSM I assessment after the course.
  • Free Retake: If you attempt the assessment within 14 days and score less than 85%, you will automatically receive a 2nd attempt at no extra cost.
  • Lifetime Validity: Your certification never expires and requires no renewal fees.

Interactive

No Death by PowerPoint Forget boring lectures. We believe in active learning. Our workshops utilize Liberating Structures, interactive exercises, and real-world case studies to ensure the theory sticks. You won't just memorize the Scrum Guide; you will experience how to apply it in complex, real-life scenarios.

Two trainers

8
Double the Experience, Double the Focus To maximize your learning experience, we often deliver this training with two experienced trainers. This ensures you get diverse perspectives from the field and sufficient personal attention during breakout sessions. Our Professional Scrum Master Training (PSM) trainers are active practitioners who bring years of consultancy experience to the classroom.

Practical Details

Preparation

Get Ready for Class To get the most out of these two days, we strongly advise you to:

  1. Read the official Scrum Guide (at least once).
  2. Write down your toughest questions or real-world impediments to discuss in class.
  3. Take the free Scrum Open Assessment on Scrum.org to gauge your baseline knowledge.

After the training, you will gain access to our exclusive digital classroom environment, filled with additional reading materials, videos, and study guides.

Language

By default, all our classes (in-person and virtual) are conducted in English to ensure a consistent learning environment.

Frequently Asked Questions

  • Do I need experience with Scrum to attend? Having some experience is useful, but not necessary. For people completely new to Scrum, this training is an excellent starting point to learn the fundamentals correctly.
  • Is the exam fee included? Yes, the price for the Professional Scrum Master Training (PSM) includes the official Scrum.org PSM I assessment code. You also get a free retake guarantee if you take the exam within 14 days.
  • I am a Manager, is this course for me? Absolutely. Understanding the mechanics of Scrum and the role of the Scrum Master is crucial for leaders who want to create an environment where Agile teams can thrive.

Upcoming classes

What our wonderful participants have said

CC
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Ching-Ching Chou

Freelance Scrum Master

I love the interaction of the training. Trainers with good knowledge, theory versus practice. Not only boring PPT sheets. It is all very helpful that the trainers are also consultants. Therefore use cases can be shared. Due to the Covid-19 situation, the training was given to few candidates and a big space. This way of training does provide you a safe feeling during the training.

PG
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Peter Gfader

Professional Scrum Trainer

Great content, great delivery and exercises w. large group. Full disclosure, I am a PST. I enjoyed the advanced PSPO training a lot. The content was great and the delivery with exercises was just good, also for the size of the group (>20 people). The trainers were also very open and incorporated our feedback from day 1 into day 2.

CS
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Carlijn van Schaik

Young Professional Data & Analytics

A valuable training and huge recommendation! Ziryan, Chee-Hong and Swen-Peter are great and enthusiastic instructors. We were introduced to Scrum by building cities with Lego, which was a fun and interactive way to apply what we were learning. Thanks a lot!

JP
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Joshua Partogi

Professional Scrum Trainer

Kai and Sjoerd is a very effective Product Owner trainer. The pace was really good. I enjoy the class even though I had to sit in this at night time. There is good enough break.

BB
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Bamela Bil

Agile Transformation Consultant

I enjoyed two days PSPO-A training from Kai and Sjoerd. It was a fun and great course due to combination of examples Kai and Sjoerd shared what they experienced as well the way they facilitated this course with different breakout sessions. I also thought it was great balance and good energy between the two trainers even though the course was online.

SD
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Simone Drost

IT Project Manager

I really liked the class PSMII with Scrum Facilitators. Jasper and Chee-Hong did a great job facilitating the training online. A lot was discussed in breakout rooms, where we were able to discuss all kinds of agile topics. Because of the training, I really understood the essence of a professional scrum master, so the exam wasn't too hard for me in the end!

AR
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Armando Ramnares

Scrum Master

Personally the way of teaching is really important. You can always have a powerpoint slide and teach people the things that they have to know. But by playing random games and challenging each other with questions. you wont be learning only but also having fun and get know things even better.

KT
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Kalaiyappan Thannirmalai

Sr. Project Manager

Professional Scrum Master class in Singapore The 2 days class of Professional Scrum Master class in Singapore with the Scrum Facilitators was awesome and I really liked the way the class was conducted as full of mini workshop & discussions and no slides at all which made the class to be more interactive and fun & easy to learn and adopt. Overall it was 2 days of good learning and is a good start for Scrum Master journey !

AB
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Anita Kalmane - Boot

Senior Scrum Master

Loads of interactive elements and learning through doing. Quite some facilitation techniques SM could use. Small group (11 people) and almost all exercises were in smaller groups giving enough time for everybody to express themselves. Why not 5? We didn't talk a lot about the training relationship to PSM II and what you can expect from the questions for the certificate. We touched it only briefly regarding practical details. Overall, if you don't want PPT presentations and want interactive sessions with your chance to shape it, I can recommend Scrum Facilitators!

IL
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Isabelle Lau

Product Manager

Great PO Knowledge Dump! I enjoyed the course, got A LOT of my open product questions answered and gained a lot of useful knowledge that I'll be applying right away. Thanks, Sanjay, for your patience and time!

AX
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Amy Xu

PMO

A Great Start of Scrum It was an interactive, fun, and educational class for me to learn the fundamentals of Scrum! Hong uses different coaching techniques to engage us during the training. He also shared numerous real-life examples so that you can have a better understanding of the context. It was a great learning experience!

TB
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Tamtongkiat Buranapim

Product Manager

Funny and energize classroom , amazing training style no presentation Thanks to Chee Hong and Sanjay

JP
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Julie Valeria Pizarra

Product Manager

The training was extremely interesting and useful. Chee-hong & Sanjay presents the material with expertise, humor and genuineness. Looking forward to see them again for other trainings. And will surely use the knowledge they have shared in my Scrum career.

MS
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Maarten Smits

Scrum Master

Energetic, fun and inspirational training! I was following the PSPO advanced training at the Scrum Facilitators. The awesome location and hospitality makes you feel relaxed, creative and energised for the whole two training days. Hong and Kai were able to teach the theory in a way that makes it stick in a fun way. No powerpoint, just flip overs and mini workshops. The practical experience they shared was inspirational.

IH
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Ismayil Huseynli

Chief Information Officer

Creative Trainers with full of energy !!! First of all, trainers were very positive, creative and were transferring their positive energy to all of us regularly. It was a joy to be there these two days as we had a good training, listened to important cases based on experiences of each other and for me it was very effective. I also liked the place, coffee breaks, lunch and how they managed all this with great enthusiasm. Wish the best to our perfect trainers!

HW
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Han Wouters

Manager ICT

Interactive and Dynamic Training experience The way the training was setup was very dynamic which made the learning experience a Joy. Very professional trainers and a very interactive learning event.

JR
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Jurgen Ravensloot

Information Security Manager

A welcome difference from the usual workshops. Instead of just receiving or interactively working on cases, you are triggered here to start a conversation with your colleagues based on your own situation. Actually thinking about the applicability of the subject matter and the knowledge acquired.

IG
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Isabelle van Gulik

Strategy Director

It is a interactive course, where you really get to create and interact with fellow students. It gives you the fundament from which you can start to grow and continue to learn. Great exercises, lots of information and complementary sitelinks. Trainers Ziryan and Hong, both super experienced, take time and are willing to help you to make that next step.

PG
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Peter Glas

Developer

These energetic guys took us through the theory with lots of useful examples and exercises. Making it a very interactive and informative course. I can really recommend them!

SB
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Steven Brown

Product Owner

I really enjoyed the 2-day course and found it a really beneficial couple of days. Steve and Ziryan were fantastic trainers, providing a wealth of experience and knowledge. I was concerned before the course, it would be just an extended session looking at how to pass the certification and was pleasantly surprised with how to course was interactive and gave actual tools and techniques to use in the future. I loved the multi-culture feel of the group and spending time with people situated in different countries, making some new connections and friends for the future.

ML
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Marios Lagos

Project Lead

One of the best classes I have ever had. Hong was very enthusiastic and well organized. His unique and interactive way of teaching conveyed the knowledge in a clear and effective way, seamlessly clarifying all concepts. More importantly he leads by example all the Scrum values. Great job!

TC
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Tzoe-Inn Chiam

Information Analyst

Followed the PSM2-training by Chee-Hong Hsia and Ilse Camphuis. They are able to create an invigorating, and thought-provoking learning environment using playful methods to stimulate new points of view and insights.

RL
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René Langelaan

Project Manager

Well done, because it is very difficult to keep participants connected using video conferencing. In my opinion, you did that very well by working interactively! Furthermore, it is very good to have trainers that put the theory into practice in the workplace.

JK
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Jeroen Koene

Agile Coach

It was a nice training that Jasper and Hong provided for us. Very interactive and making good use of Zoom and Mural. If you did your preparations up front and read a lot about Kanban and Scrum you will not hear a lot of new stuff but discussing how things will work in practise is definitely useful.

KG
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Katinka Graaff

Business Partner Informatievoorziening Sociaal Domein

What a wonderful experience, great trainers, lots a laughs and new ideas

JB
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Jim Bodin

.NET Developer & Scrum Master

Scrum isn't that hard to understand, but at the beginning you need to have a new mindset for it. The guys from scrum-facilitators uses, besides slides, posters, exercise-cards a simple but very effective way of showing you, that new mindset. They also use LEGO! It looks funny at the beginning, "Are we going to build something with LEGO?" But it gives you the correct mindset during that complete learning process of scrum. Thanks for the Scrum class!

TV
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Tjitske Wijnands - Veneberg

Functioneel Beheerder

Jasper, Hong and Swen made the training PSM Scrum Master I fun and interesting. And with their tips and best practices it was a course where everyone could feel included. They also spent time on listening en helping with practical issues that students brought up.

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