Team Coaching for Scrum Masters (TC4SM) | Coaching Skills
Go beyond Scrum: Coach for culture, ownership, and results.
Scrum Facilitators certified
Credly TC4SM Certificate
Interactive
No PowerPoint! Live interaction and discussion to optimize learning
Two trainers
To maximize your learning experience
Empower Your Scrum Mastery
What You Will Learn
Course Topics (Modules)
- Stances: Key differences between teaching, mentoring, facilitating, and coaching.
- The Undercurrent: Using tools to uncover what's beneath the surface of team interactions.
- Psychological Models: Applying Transactional Analysis and the Interpersonal Circumplex to understand behavior.
- Intervention: How to choose and frame effective interventions based on the team's current needs.
- Conflict & Trust: Recognizing patterns in conflict and responding wisely to build psychological safety.
Who Should Take This Course?
- Supporting a newly formed team or an experienced one facing persistent challenges.
- A Team Lead or Facilitator supporting Agile teams.
- Working with self-managing teams and looking to grow your influence without authority.
Practical Details
Certification
Language
FAQ Section (Specific for SF Exclusive)
- Is this different from the PSM training? Yes. PSM focuses on the Scrum framework and mechanics. TC4SM focuses specifically on the soft skills, psychology, and coaching techniques needed to make that framework work effectively with people.
- Do I need to be a certified coach? No. This is an "essentials" training designed to give you a strong foundation and actionable tools, regardless of your prior coaching experience.
- Will we practice coaching? Absolutely. The day blends theory with practice. You will actively use coaching tools for observation, intervention, and reflection.
Upcoming classes
What our wonderful participants have said
Ching-Ching Chou
Freelance Scrum Master
I love the interaction of the training. Trainers with good knowledge, theory versus practice. Not only boring PPT sheets. It is all very helpful that the trainers are also consultants. Therefore use cases can be shared. Due to the Covid-19 situation, the training was given to few candidates and a big space. This way of training does provide you a safe feeling during the training.
Peter Gfader
Professional Scrum Trainer
Great content, great delivery and exercises w. large group. Full disclosure, I am a PST. I enjoyed the advanced PSPO training a lot. The content was great and the delivery with exercises was just good, also for the size of the group (>20 people). The trainers were also very open and incorporated our feedback from day 1 into day 2.
Carlijn van Schaik
Young Professional Data & Analytics
A valuable training and huge recommendation! Ziryan, Chee-Hong and Swen-Peter are great and enthusiastic instructors. We were introduced to Scrum by building cities with Lego, which was a fun and interactive way to apply what we were learning. Thanks a lot!
Joshua Partogi
Professional Scrum Trainer
Kai and Sjoerd is a very effective Product Owner trainer. The pace was really good. I enjoy the class even though I had to sit in this at night time. There is good enough break.
Bamela Bil
Agile Transformation Consultant
I enjoyed two days PSPO-A training from Kai and Sjoerd. It was a fun and great course due to combination of examples Kai and Sjoerd shared what they experienced as well the way they facilitated this course with different breakout sessions. I also thought it was great balance and good energy between the two trainers even though the course was online.
Simone Drost
IT Project Manager
I really liked the class PSMII with Scrum Facilitators. Jasper and Chee-Hong did a great job facilitating the training online. A lot was discussed in breakout rooms, where we were able to discuss all kinds of agile topics. Because of the training, I really understood the essence of a professional scrum master, so the exam wasn't too hard for me in the end!
Armando Ramnares
Scrum Master
Personally the way of teaching is really important. You can always have a powerpoint slide and teach people the things that they have to know. But by playing random games and challenging each other with questions. you wont be learning only but also having fun and get know things even better.
Kalaiyappan Thannirmalai
Sr. Project Manager
Professional Scrum Master class in Singapore The 2 days class of Professional Scrum Master class in Singapore with the Scrum Facilitators was awesome and I really liked the way the class was conducted as full of mini workshop & discussions and no slides at all which made the class to be more interactive and fun & easy to learn and adopt. Overall it was 2 days of good learning and is a good start for Scrum Master journey !
Anita Kalmane - Boot
Senior Scrum Master
Loads of interactive elements and learning through doing. Quite some facilitation techniques SM could use. Small group (11 people) and almost all exercises were in smaller groups giving enough time for everybody to express themselves. Why not 5? We didn't talk a lot about the training relationship to PSM II and what you can expect from the questions for the certificate. We touched it only briefly regarding practical details. Overall, if you don't want PPT presentations and want interactive sessions with your chance to shape it, I can recommend Scrum Facilitators!
Isabelle Lau
Product Manager
Great PO Knowledge Dump! I enjoyed the course, got A LOT of my open product questions answered and gained a lot of useful knowledge that I'll be applying right away. Thanks, Sanjay, for your patience and time!
Amy Xu
PMO
A Great Start of Scrum It was an interactive, fun, and educational class for me to learn the fundamentals of Scrum! Hong uses different coaching techniques to engage us during the training. He also shared numerous real-life examples so that you can have a better understanding of the context. It was a great learning experience!
Tamtongkiat Buranapim
Product Manager
Funny and energize classroom , amazing training style no presentation Thanks to Chee Hong and Sanjay
Julie Valeria Pizarra
Product Manager
The training was extremely interesting and useful. Chee-hong & Sanjay presents the material with expertise, humor and genuineness. Looking forward to see them again for other trainings. And will surely use the knowledge they have shared in my Scrum career.
Maarten Smits
Scrum Master
Energetic, fun and inspirational training! I was following the PSPO advanced training at the Scrum Facilitators. The awesome location and hospitality makes you feel relaxed, creative and energised for the whole two training days. Hong and Kai were able to teach the theory in a way that makes it stick in a fun way. No powerpoint, just flip overs and mini workshops. The practical experience they shared was inspirational.
Ismayil Huseynli
Chief Information Officer
Creative Trainers with full of energy !!! First of all, trainers were very positive, creative and were transferring their positive energy to all of us regularly. It was a joy to be there these two days as we had a good training, listened to important cases based on experiences of each other and for me it was very effective. I also liked the place, coffee breaks, lunch and how they managed all this with great enthusiasm. Wish the best to our perfect trainers!
Han Wouters
Manager ICT
Interactive and Dynamic Training experience The way the training was setup was very dynamic which made the learning experience a Joy. Very professional trainers and a very interactive learning event.
Jurgen Ravensloot
Information Security Manager
A welcome difference from the usual workshops. Instead of just receiving or interactively working on cases, you are triggered here to start a conversation with your colleagues based on your own situation. Actually thinking about the applicability of the subject matter and the knowledge acquired.
Isabelle van Gulik
Strategy Director
It is a interactive course, where you really get to create and interact with fellow students. It gives you the fundament from which you can start to grow and continue to learn. Great exercises, lots of information and complementary sitelinks. Trainers Ziryan and Hong, both super experienced, take time and are willing to help you to make that next step.
Peter Glas
Developer
These energetic guys took us through the theory with lots of useful examples and exercises. Making it a very interactive and informative course. I can really recommend them!
Steven Brown
Product Owner
I really enjoyed the 2-day course and found it a really beneficial couple of days. Steve and Ziryan were fantastic trainers, providing a wealth of experience and knowledge. I was concerned before the course, it would be just an extended session looking at how to pass the certification and was pleasantly surprised with how to course was interactive and gave actual tools and techniques to use in the future. I loved the multi-culture feel of the group and spending time with people situated in different countries, making some new connections and friends for the future.
Marios Lagos
Project Lead
One of the best classes I have ever had. Hong was very enthusiastic and well organized. His unique and interactive way of teaching conveyed the knowledge in a clear and effective way, seamlessly clarifying all concepts. More importantly he leads by example all the Scrum values. Great job!
Tzoe-Inn Chiam
Information Analyst
Followed the PSM2-training by Chee-Hong Hsia and Ilse Camphuis. They are able to create an invigorating, and thought-provoking learning environment using playful methods to stimulate new points of view and insights.
René Langelaan
Project Manager
Well done, because it is very difficult to keep participants connected using video conferencing. In my opinion, you did that very well by working interactively! Furthermore, it is very good to have trainers that put the theory into practice in the workplace.
Jeroen Koene
Agile Coach
It was a nice training that Jasper and Hong provided for us. Very interactive and making good use of Zoom and Mural. If you did your preparations up front and read a lot about Kanban and Scrum you will not hear a lot of new stuff but discussing how things will work in practise is definitely useful.
Katinka Graaff
Business Partner Informatievoorziening Sociaal Domein
What a wonderful experience, great trainers, lots a laughs and new ideas
Jim Bodin
.NET Developer & Scrum Master
Scrum isn't that hard to understand, but at the beginning you need to have a new mindset for it. The guys from scrum-facilitators uses, besides slides, posters, exercise-cards a simple but very effective way of showing you, that new mindset. They also use LEGO! It looks funny at the beginning, "Are we going to build something with LEGO?" But it gives you the correct mindset during that complete learning process of scrum. Thanks for the Scrum class!
Tjitske Wijnands - Veneberg
Functioneel Beheerder
Jasper, Hong and Swen made the training PSM Scrum Master I fun and interesting. And with their tips and best practices it was a course where everyone could feel included. They also spent time on listening en helping with practical issues that students brought up.
